Privacy Policy

Privacy Policy
Last updated: August 2025

This Privacy Policy explains how Green Productions Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website and services. By using our website, you agree to the terms of this Policy. If you do not agree, you should stop using the website immediately.

1. Key Definitions

  • Personal Data means any information relating to an identifiable person who can be directly or indirectly identified.
  • Processing means any operation performed on personal data (collection, storage, use, disclosure, deletion).
  • GDPR means the General Data Protection Regulation (EU) 2016/679.
  • UK GDPR means the UK GDPR as incorporated into UK law, together with the Data Protection Act 2018.
  • PECR means the Privacy and Electronic Communications Regulations 2003.
  • Cookies are small text files placed on your device to store information.

2. Information We Collect

We may collect the following types of personal data when you interact with our website or services:

  • Contact Information: name, email address, postal address, phone number.
  • Account / Transaction Data: purchase history, service requests, payment records (if applicable).
  • Technical Data: IP address, browser type, operating system, device identifiers, browsing behaviour.
  • Marketing & Communications Data: preferences for receiving marketing and interaction history.
  • Social Media Data: if you engage with us via platforms like Facebook, Instagram, or YouTube.

We do not knowingly collect data from children under 16 without parental consent.

3. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Consent: where you have given clear consent (e.g. subscribing to newsletters).
  • Contract: where processing is necessary to provide a service you requested.
  • Legal Obligation: where required to comply with law (e.g. tax/accounting).
  • Legitimate Interests: where necessary for business operations and your rights aren’t overridden.

4. How We Use Your Data

  • To provide and manage services you request.
  • To respond to enquiries or support requests.
  • To send newsletters, promotions, or updates (with your consent).
  • To improve website performance, content, and security.
  • To comply with legal, tax, and regulatory obligations.

5. Data Retention

We retain your personal data only as long as necessary for the purposes we collected it for, including legal, accounting, or reporting requirements. Retention periods vary by category but are generally:

  • Marketing data: until you withdraw consent.
  • Contractual data: up to 6 years after the end of the contract.
  • Technical data (cookies/analytics): typically 26 months or shorter.

6. Sharing Your Data

We do not sell your personal information. We may share data with:

  • Service Providers: hosting, analytics, payment processors (as data processors under contract).
  • Legal Authorities: where required by law or to enforce our rights.
  • Affiliates/Partners: where you click affiliate/sponsored links (cookies may track referral data).

7. International Data Transfers

If we transfer personal data outside the UK/EEA, we ensure appropriate safeguards (e.g. adequacy decisions or Standard Contractual Clauses).

8. Your Rights

Under GDPR/UK GDPR, you have the right to:

  1. Be informed
  2. Access your data
  3. Rectify your data
  4. Erase your data (“right to be forgotten”)
  5. Restrict processing
  6. Data portability
  7. Object
  8. Rights related to automated decision-making and profiling

9. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website functionality and security
  • Measure traffic and performance (e.g. Google Analytics)
  • Provide personalised advertising (with your consent)

10. Data Security

We use appropriate technical and organisational measures, including:

  • Encrypted connections (SSL/TLS)
  • Secure servers and firewalls
  • Restricted access to personal data

11. Email Marketing

If you sign up for newsletters or updates:

  • We rely on consent as the lawful basis
  • Emails may include tracking to measure engagement (opens, clicks, unsubscribes)
  • You can withdraw consent anytime via “unsubscribe” or by contacting us

12. Contact Information

Green Productions Ltd
Email: contact@green-productions.net
Registered office: [Insert address]

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Updates will be posted on this page with a new “last updated” date.